Playing to win23 Dec 2004
Chris Matts and I are working on an article that looks at why IT management have a tendency to play to lose and not play to win. They tend to measure the wrong things and see IT as a cost and not a revenue generating opportunity.
The more I think about this, the more examples I see.
A friend just told me about a Bank who has told its IT contractors they must take 3 weeks (unpaid) holiday over Christmas. Apparently, this will save them £3 million pounds! This is staggering. Surely the revenue generated by these Contractors exceeds their cost?