Innovation Games17 Sep 2006
At long last, Luke Hohmann's book Innovation Games has arrived. I became hooked on Innovation Games when I read an early draft of Luke's book. That seems so long ago!
A software group is best measured by its customers' success. Understanding what they really need is critical, but customers are human too which means that they're fallible.
Customers can't always tell you what they want because sometimes they don't know themselves, so asking them to rank requirements or write stories might not be the best place to start.
The book is a collection of games you can play with the customer to gain a better understanding of what they need. Although the book is really about product management (working out what product a customer wants), I think these games are useful for agile teams trying to get a better understanding of what their customer wants.
Steve Freeman and I ran a really success session at last year's XP day on this very subject.